Keyless, Fingerprint, Digital Door Lock
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FAQs


Frequent Asked Questions (FAQ).
1. How do I measure the distance of a backset?
2. How hard is it to install the lock like the rest of our locks?
3. Should I choose left-handed (LH) or right-handed (RH) lever lockset?
4. If we bought two locksets, can you key them alike?
5. Do you have a sample of installation guide/owner's guide that I can read before I purchase?
6. Does locksets have an alarm when the batteries are failing?
7. If I don't change the combination often on touchpad (keypad) locksets, will the buttons wear showing the combination?
8. Will the touchpad electronic lever/knob locksets fit into the door if there is a standard deadbolt installed on the door?
9. What do customers say about our customer service and quality for our products?
10. Will our touchpad and remote locksets fit into metal or wooden door?

1. How do I measure the distance of a backset?Backset Diagram
Measure from the edge of the door to the center of the diameter hole or center of doorknob. The measurement on the backset usually is 2-3/8"(60 mm) or 2-3/4" (70 mm).

2. How hard is it to install the lock like the rest of our locks?
It is very easy to install. If you have installed standard locksets before, you will be able to install our locksets without any problem.

3. Should I choose left-handed (LH) or right-handed (RH) lever lockset?
Left Hand(LH): From the outside, if the hinges are on the left and the door opens in, it's a left hand door. Right Hand(RH): From the outside, if the hinges are on the right and the door opens in, it's a right hand door. Please click the sample diagram on the right.

4. If we bought two locksets, can you key them alike?
Yes, we are able to key them alike for extra $30 US dollars. Please e-mail to support@keylessdoor.com if you have more questions.
Notice: 6-Pin Schlage keyways can NOT be keyed alike with 5-Pin Schlage keyways.

5. Do you have a sample of installation guide/owner's guide that I can read before I purchase?

Locksets
Model
Parts List
2-D/3D Diagram
Mechanical Digital Lockset
MP500
Parts List To be updated
Mechanical Digital Lockset
MP370
Parts List 2-D Diagram
Touchpad Lever Lockset
PAKL
Parts List 3-D Diagram
Touchpad Knob Lockset
PAKK
Parts List 3-D Diagram
Remote Deadbolt Lockset
KF
2-D Diagram 3-D Diagram
Remote Knob Lockset
AKK
Parts List 3-D Diagram

6. Does locksets have an alarm when the batteries are failing?
All our electronic locksets will start beeping several times when batteries fail to indicates low batteries. New Batteries must be replaced.

7. If I don't change the combination often on touchpad (keypad) lockset, will the buttons wear showing the combination?
The button has special PU coating, touchpad will not wear off. You just make sure you clean up touchpad once in a while with a clean cloth.

8. Will the touchpad electronic lever/knob locksets fit into the door if there is a standard deadbolt installed on the door?
From the center of the diameter hole (or center of doorknob) to the edge of the touchpad (keypad) is 5 1/2 inch long. As long as the edge of the standard deadbolt is 5 1/2 inch away from the center of the diameter, the touchpad lockset will fit into the door.

9. What do customers say about our customer service and quality for our products?
We are rated AA++ from ebay customers with 100% Satisfaction.

10. Will our touchpad and remote locksets fit into metal or wooden door?
It will fit on standard 1 1/4 inch or 1 3/4 inch thickness door. As long as your door's thickness is 1 3/4 inch or less, you should not have problem installing the locksets.

Terminologies

Access card: A card used for gaining entrance. Maybe be of several types such as Magnetic card and Proximity card.

Access control: The means of influencing and regulating the flow of persons through a door (entry and/or exit).

ADA: Americans With Disabilities Act - For more information on ADA Accessibility Guidelines contact the US Access Board or visit their website at www.access-board.gov.

Alternating current: or (AC) An electric current that reverses its direction regularly and continually. The voltage alternates its polarity and direction of current flow negative to positive. AC current increases to a peak, decreases through zero, and peaks in the opposite direction. AC current flows back and forth in the conductor and is expressed in cycles per second, or Hertz (Hz).

Backset: The backset is the distance between the edge of the door to the center of the main hole. The main hole is usually a round 2 1/8" diameter that the body of the lock fits through. The distance is usually 2 3/8" or 2 3/4". Today, most commercial and industrial doors are set for 2 3/4". The trend has been for more private homes set this way also. These are the two most common backsets. When measuring the backset make sure to do it carefully. The difference is small and it's easy to make a mistake especially if your measuring with the lock still on the door. You may have noticed that on cheaper lock hardware the backset often is variable. But this is not the case with the better quality heavy duty locksets.

Closed circuit or normally closed: (1) An electrical circuit in which current normally flows until interrupted by the opening of a switch or a switch-type electronic component. (2) A circuit or switch in which the contacts are closed during normal operation

Conductance: The ability of an electrical conductor to pass current; the reciprocal of resistance. Often used in exit type of switches where simple hand contact enables the release of locked door.

Cylinder: A housing that contains a tumbler mechanism and a key-way plug that can be turned only by the correct key. It includes a cam or spindle to transmit rotary action to a lock or latch mechanism. For security and keying versatility, authorities generally specify a pin-tumbler cylinder of no fewer than five pins. The two types of cylinders, the mortise cylinder (round, threaded housing) and the bored lock cylinder (sometimes called a cylinder insert), which both provide the same functional value of security and convenience and are often included in the same keying system.

Deadbolt: A bolt operated manually and not actuated by springs. When locked, the bolt cannot be forced back. It's dead untill unlocked. A deadbolt is operated (projected and retracted) by a key cylinder or lever handle. Deadlatch: A latch in which the latchbolt is positively held in the projected position by an auxiliary mechanism. The latch now acts as a bolt.

Digital Lock: Usualy refers to a stand alone lock that has a built in keypad and therefore uses digits such as a telephone keypad to unlock the lock.

Double pole double throw switch: (DPDT): A term used to describe a switch or relay output contact form (2 form C) in which two separate switches are operating simultaneously, each with a normally open and normally closed contact and a common connection. This form is used to make and break two separate circuits.

Electric Strike or striker: An electric door locking device (usually solenoid-operated) that will unlock the door when electrical power is applied to it. A fail-safe configuration will operate in the reverse condition (i.e., normally locked when power is applied and unlocked when power is interrupted).

Entrance Function: Outside knob/lever locked or unlocked by turning or pushing inside button. Key unlocks knob/lever from outside. Inside knob/lever always unlocked.

Fail-safe lock: An electric lock or strike that automatically unlocks with any power interruption. When power is turned off no locking will occur. All magnetic type locks are always Fail-safe.

Fail-secure lock: An electric lock or strike that requires power to unlock. When power is turned off lock will still be locked. Fail-safe is much more common.

Form C contact: A switch that contains three terminals normally open, common, and normally closed.

Grade one hardware: locks that are classified grade one generally are made for commercial installations and can be used hundreds of times each day and still work for many years. Even though they are commercial grade, many are used on homes where people want the strongest hardware possible.

Grade two hardware: locks that are classified grade two are made for residential use. Grade two hardware should not be used in commercial installations.

Grade three hardware: this is the lowest quality type of hardware usually sold in most hardware stores. We strongly suggest you never use this.

Ground: A conducting connection between an electrical circuit and the earth or other large conducting body to serve as an electrical ground, thus making a complete electrical circuit.

Handing: On some products it's important to know the handing of the lock. Here is an easy way to figure this out: stand on the side of the door that you can see the hinges. If the lock is on the right side of the door (hinges on the left) you'll need a right hand lock, if the lock is on the left side of the door (hinges on the right) you'll need a left hand lock. Also, next to the pictures of most lever locks we show you a left or right hand lock as a guide. See handing diagram

Hard-wired: as opposed to wireless - Such as an intercom that is wired from station to station as opposed to a wireless or radio frequency intercom.


Interchangeable Core or IC core lock cylinder: a special lock cylinder that can be removed from the lock with a special key to rekey without removing the lock. Usually used in commercial installation

Keyed Alike or (KA): usually refers to more than one lock that is made to function with the same key.

Keyed Different or (KD): usually refers to locks with different keys. The opposite of KA

Master Keyed or (MK): When all lock can be locked or unlocked with one key. Similar to keyed alike but in a master key system, all locks may be keyed differently but the master key will override the regular user key. In this way one key can open all locks and the locks may be all keyed differently. Useful for office buildings.

Open circuit or normally opened: (1) An electrical circuit in which current does not flow until permitted by the closing of a switch or a switch-type electronic component. (2) A circuit or switch in which the contacts are open during normal operation

Panic-proof locks: Locks that provide immediate exit from the inside at all times.

Passage Function: Both knobs/levers always free. Door can latch closed but not lock.

PU coating: Polyurethane is applied like a foam to fabric to give it water-resistant properties. The foam laminate
contains air pockets, which enable the fabric to maintain breathability.

Relay: An electrically controlled device that opens and closes electrical contacts to effect the operation of other devices in the same or another electrical circuit.

Shielded cable: a metallic layer placed around a conductor or group of conductors to prevent electrostatic interference between the enclosed wires and external fields.

Single pole double throw switch: or (SPDT): A term used to describe a switch or relay contact form (1 form C) that has a normally open and a normally closed contact with a common connection.

Single pole single throw switch: or (SPST) A switch with only one moving and one stationary contact, available either normally open (NO) or normally closed (NC).

Solenoid: An electromechanical device that operates the lock-bolt or latch part of an electric strike. When electricity is applied, a mechanical motion is obtained that will move the bolt. Commonly used within an electric strike.

Stand Alone: When used to describe an access product it usualy means a pushbutton or card reading lock that does not require any other products to be a complete system. Usualy takes the place of a conventional key lock.

Storeroom Function: Outside knob/lever always locked. Unlocked by key or on board keypad only. Inside knob/lever always free to turn and open or unlock. This is the function you'll want to have the lock, lock automatically every time the door closes. This is the norm with access control.

Left Hand: or (LH) From the outside, if the hinges are on the left and the door opens in, it's a left hand door.

Right Hand: or (RH) From the outside, if the hinges are on the right and the door opens in, it's a right hand door.

Left Hand Reverse: or (LHR) From the outside, if the hinges are on the left and the door opens out, it's a left hand door.

Right Hand Reverse: or (RHR) From the outside, if the hinges are on the right and the door opens out, it's a right hand door.

160 Prep: 2-3/8" cross bore hole, 1" edge hole with 1" x 2-1/4" latch mortise

161 Prep: 2-3/4" cross bore hole, 1" edge hole with 1-1/8" x 2-1/4" latch mortise


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